Terms & Conditions
Customer Care
At Pure Turf Australia, we are committed to providing the highest quality of synthetic turf cleaning services. We ensure that our clients’ turf is clean and free of dirt, dust, and debris. Rest assured that when you choose Pure Turf Australia, you are getting the best synthetic turf cleaning services available.If you have any queries or concerns about our services, please don't hesitate to contact us via phone or email.
Privacy & Safety
Privacy Policy for Pure Turf Australia
Effective Date: 1st July 2024
Pure Turf Australia is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information from you when you interact with our business, including but not limited to:
- Name
- Contact information (email address, phone number)
- Address
- Information related to promotions or giveaways
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, manage, and improve our products and services
- To communicate with you regarding your inquiries, orders, and promotions
- To conduct promotions, contests, or giveaways you participate in
- To comply with legal obligations
3. Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in conducting our business (e.g., payment processors, marketing agencies)
- When participating in promotions or giveaways, where your information may be shared with partners involved in the promotion
- If required by law or to protect our rights or the safety of others
4. Data Security
We take reasonable steps to protect your personal information from loss, theft, or misuse. We implement appropriate technical and organizational measures to safeguard your data.
5. Accessing and Correcting Your Information
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. To request access or make corrections, please contact us through the details provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pure Turf Australia
Email: info@pureturfaustralia.com.au
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This Privacy Policy ensures compliance with relevant Australian laws while outlining our commitment to protecting your privacy